Office Administrator- Business Administration Apprentice

Company: Smart Energy Training-- Cleakheaton
Location: Cleckheaton, BD19 4EW
Type: Apprenticeship
Salary: £20,000.00 per year
Sector: Business Skills
Ref: VAC-02300
Application Deadline Date: 30/06/2026
Start Date: 06/07/2026
Positions Available: 1
Working Week: 39 hours a week Mon - Fri

Brief Description

At Smart Energy Training, part of Realise Training Group, we deliver high-quality training and apprenticeships across gas, electrical, plumbing, and renewable sectors – and we’re growing fast. We are looking for a motivated Business Administration Apprentice to support the day-to-day running of our office. Great benefits and award winning training.

Qualifications Required

Strong English, Maths and IT - Grade 4 GCSE (or equivalent) preferred
No previous administration experience is required. We're looking for someone with enthusiasm, commitment, and a desire to build a career in business administration.

Personal Qualities

• A positive attitude and willingness to learn
• Strong organisation and attention to detail
• Professional and friendly approach when dealing with learners and customers
• Reliable, punctual, and eager to develop new skills.

Skills Required

• Strong attention to detail and organisational skills.
• Good IT skills (Microsoft Office, email, online systems).
• Confident communicator with a professional telephone manner.
• Good communication skills, both written and verbal
• Confidence using Microsoft Office, including Word, Outlook, and Excel
• Ability to manage multiple tasks and priorities

Training to be Provided

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
•Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
•Functional skills in Maths and English if required
This will be delivered by your dedicated training provider, Realise.

Future Prospects

This apprenticeship will provide a grounding in business administration within a compliance-focused consultancy. On completion, there may be opportunities to progress into roles such as Office Administrator, Compliance Coordinator, or Client Account Support.

Vacancy Detail

Joining us as an apprentice means becoming part of a supportive team where you'll gain real responsibility, develop valuable skills, and build a strong foundation for your future career.
The role will provide hands-on experience across administration, customer service, and compliance support, while working towards a recognised business administration qualification.

Key Duties & Responsibilities
• Providing administrative support to the training centre and wider business
• Managing learner records, documents, and electronic filing systems
• Supporting the processing of learner portfolios and assessment paperwork
• Responding to emails, telephone enquiries, and learner queries
• Preparing course materials, learner packs, and training resources
• Assisting with course bookings and learner communications
• Maintaining spreadsheets, trackers, and internal databases
• Supporting the scheduling of courses, assessments, and learner activities
• Processing documentation for awarding organisations and certification bodies
• Assisting with purchasing, stationery orders, and general office administration
• Supporting the wider team with day-to-day operational activities
• Learning how to use industry systems and software including learner management systems

The Benefits

- 25 days holiday plus public and bank holidays
- Purchase scheme for up to 5 additional days annual leave
- Birthday and Christmas Eve off
- Flexible working
- Health Shield scheme
- Life insurance
- Enhanced maternity, paternity and adoption pay
- Sick pay
- Bereavement leave
- Employee Assistance Programme
- £1,000 Employee referral bonus scheme

Other Information

DBS required